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These terms set out the rules that apply when you open and use an ab96 account, including how transactions via bKash, Upay and Bank Transfer are handled. Access to ab96 depends on your local law and whether your region is eligible — please read these terms carefully before continuing.
By creating and using an account on ab96, you agree to the terms described on this page. These terms form the agreement between you and ab96 covering everything from account registration and wallet activity to content access and suspension. If any part of these terms conflicts with your local laws, the local law controls and you are responsible for checking eligibility in your region before use. We may update these terms when our services change, and we will post the revised version on this page with a clear notice. Continued use of your account after an update is posted means you accept the revised terms. Where your account connects to a local payment method — bKash, Upay or Bank Transfer — the conditions shown at the point of transaction also apply. We do not operate outside eligible regions, and access may be restricted without notice where local law requires it. If you are unsure whether you qualify, contact our support team before depositing. These terms do not override any rights you hold under applicable consumer law in your jurisdiction.
These terms apply specifically to your ab96 account and the services we make available to eligible users. Understanding the scope helps you know where this policy starts and where a third-party service begins — particularly when a payment provider like bKash or Bank Transfer has its own separate conditions.
Login, registration, device continuity and account suspension fall fully within these terms. Rules about session behaviour, credential security and account re-access on mobile or browser are all covered here.
Deposits and withdrawals processed through bKash, Upay or Bank Transfer are subject to these terms at the ab96 account level. The payment provider's own conditions apply separately on their side of the transaction.
Game availability, lobby content and any notices we publish on the site are governed by these terms. We can change, restrict or remove content at any time where permitted or required by applicable rules.
Game studios, payment processors and any external tools linked from ab96 operate under their own terms. We are not responsible for third-party terms, and linking to an external service does not bring it under this policy.
These terms are not one-sided. You have practical actions available to you at any point during your use of ab96. You can review your transaction history directly from your signed-in account area — every deposit and withdrawal is recorded there, including which method was used and when it was submitted. If your account details are wrong or out of date, you can update them from the account settings screen; we ask that information stays accurate because it affects how payment verification works. Raising a question about any term or condition is always open to you — reach our support team using the routes listed on this page and we will respond with a plain explanation. You may also request that your account be closed at any time, in which case any balance held in your wallet will be processed according to the withdrawal conditions shown in your account. These rights sit alongside, not instead of, any rights you hold under applicable law in your region.
Open your signed-in account and navigate to transaction history. Every bKash, Upay or Bank Transfer entry is logged with its status and timestamp.
Update your name, contact details or wallet information from the account settings screen. Accurate details are required for payment verification to work correctly.
Contact support using the routes on this page if any term is unclear. We will provide a plain written explanation rather than a legal non-answer.
You can ask us to close your account at any time. Any remaining wallet balance is handled under the withdrawal conditions visible in your account area.
If these terms raise a question or you need to clarify something about your account, there are direct routes to our team. Use only the channels listed here — we do not respond to requests sent through unofficial contact points, and we cannot verify account details over those channels.
Open the live chat widget from any page while signed in. For terms-related questions, describe your concern clearly and our team will respond with a written answer you can keep for your records.
Send a written terms inquiry to our support email address shown in your account's help section. Email is the recommended route for formal requests about account closure or policy clarification.
Your signed-in account includes a help and policy section where published terms, update notices and frequently asked policy questions are listed. Check there first before contacting support.
We treat these terms as a working document, not a static disclaimer. When something changes — in our services, in payment processing or in the regions we operate — we update this page and notify you through your account. Here is how we handle the key areas this policy touches.
Account data you provide — including wallet identifiers for bKash, Upay or Bank Transfer — is held only for the purposes described in our privacy policy. We do not sell or transfer account data to unrelated third parties.
Access to your account is controlled by the credentials you set at registration. If you notice unexpected activity, use the account help section to raise it immediately and our team will assist with the verification steps shown there.
We keep account and transaction records for the period required by our operating obligations. When these terms are revised, the updated version is posted here with the effective date clearly shown at the top of the page.
If you believe a term has been applied incorrectly to your account, contact us via email or live chat. We review every formal request and respond in writing through the same channel you used to contact us.
These are the questions we hear most often about how these terms work in practice. If your question is not covered here, reach our support team through live chat or email.
Yes. Completing the registration process means you accept these terms as they stand on that date. If you do not agree with any part, do not proceed with registration. You can request a copy of the terms in effect on your sign-up date through our support email.
We post the updated terms on this page and notify you through your account. If you continue using ab96 after the effective date shown, that counts as acceptance. If you disagree with the changes, you can close your account and withdraw your balance before the update takes effect.
Yes. Each payment provider — bKash, Upay, Bank Transfer — operates under its own terms. Our terms govern what happens at the ab96 account level; the provider's terms govern what happens on their side. Both sets apply when you make a transaction.
Access depends on your local law and whether your region is currently eligible. We do not make eligibility decisions for you. Check the access conditions shown in your account or contact support if you are unsure before making a deposit.
Send a written request to our support email address listed in the account help section. Describe the data you need and the period it covers. We will confirm receipt and handle the request according to the retention and data conditions in these terms.
Raise a formal dispute through our support email or live chat. Give us the date, the specific term you are questioning and your account reference. We review every formal submission and respond in writing, usually through the same channel you used to contact us.